Help & Support

Got questions? We've got answers! Find everything you need to know about creating amazing 3D models.

Quick Tip for Awesome Models!

The secret to great 3D models? Be specific! Instead of "dog", try "a happy golden retriever puppy playing with a red ball". More details = better results!

Getting Started

It's super easy! Just go to the Create page and type what you want to make in the text box. For example, try typing "a friendly purple dragon" or "a cozy treehouse" and click the Create button. Our AI will turn your words into an awesome 3D model in just a few minutes!

Click the "Sign In" button at the top of the page. You can sign in using your email address - we'll send you a special link that logs you in automatically. No password needed! If you're under 13, make sure to ask a parent or guardian to help you sign up.

A magic link is like a secret key that we send to your email! When you want to log in, we send a special link to your email address. Just click that link and you're automatically signed in - no need to remember any passwords. It's safe and super convenient!

Creating Models

The best prompts are clear and descriptive! Try including details like colors, sizes, and styles. For example, instead of just "cat", try "a fluffy orange cat sitting down" or "a cartoon robot with big friendly eyes". The more details you add, the closer your model will be to what you imagined!

Most 3D models take about 1-3 minutes to create. While you wait, you can watch the progress bar fill up! More detailed models might take a little longer, but good things are worth waiting for. You can also start working on your next idea while one is generating!

Sometimes our AI needs a little help understanding what you want. If your model didn't work out, try these tips: Use simpler words, add more details about what you want, or try describing it a different way. If it keeps failing, there might be a temporary issue - just wait a few minutes and try again!

Managing Creations

All your awesome creations are saved in your Library! Click on "My Library" in the menu to see everything you've made. Your models are safely stored in the cloud, so you can access them from any device when you're logged in.

Yes! You can download your 3D models to use them in other projects or even 3D print them. Just go to your Library, click on any model, and look for the download button. You can download models in different formats depending on what you want to do with them.

Absolutely! Sharing is caring! When you view one of your models, you can choose to make it public so others can see it in the Explore section. You can also copy a link to share with friends and family. Just remember - once something is shared publicly, others can see it!

Account & Safety

Yes! Wellstone Creators is designed with kids' safety in mind. We use content filters to make sure all creations are appropriate. We don't collect unnecessary personal information, and we never show ads. Parents can also review and manage their child's account and creations at any time.

If you need to delete your account, go to your Profile settings and scroll down to find the "Delete Account" option. This will remove all your data, including your creations. If you're under 13, a parent or guardian will need to request this. You can also email us at support@wellstone.com for help.

By default, your creations are private - only you can see them! If you choose to share a creation publicly, it will appear in the Explore section where other users can view and like it. You're always in control of what's public and what stays private.

Still Need Help?

Can't find what you're looking for? Our friendly support team is here to help! We usually respond within 24 hours.

A Note for Parents and Guardians

Wellstone Creators is committed to providing a safe, creative environment for kids. We comply with COPPA regulations and never collect unnecessary personal information. All content is moderated to ensure age-appropriate experiences. If you have any concerns or questions about your child's account, please don't hesitate to contact us.